
The Challenge
A hospitality employer in Croatia needed to secure additional manpower ahead of the seasonal operating period. The requirement covered multiple front-line and back-of-house roles — waiters, cooks, and housekeeping staff — all essential to maintaining service continuity during peak demand. The central challenge was that Croatia was still a relatively new destination market for Indonesian workers. Candidate awareness was low, and many applicants were unfamiliar with the country, the nature of seasonal hospitality work, and the deployment process. The project required not only sourcing, but active candidate education to build confidence, set clear expectations, and convert interest into committed applications. The client needed a recruitment partner capable of introducing the market properly, attracting suitable candidates across multiple hospitality functions, managing documentation accurately, and ensuring all workers were deployment-ready within the agreed timeline.
Day 0
Order confirmed
Day 30
Initial screening and shortlist completed
Day 60
Client interviews and final selection completed
Day 75
Documentation and clearances finalised
Day 90
Workers deployed on-site in Croatia
“Binamandiri helped us build a reliable hospitality workforce for a seasonal project in Croatia. What stood out was their ability to introduce a new destination market to candidates, maintain commitment throughout the process, and deliver workers who arrived prepared and ready to work.”
Operations Manager
Hospitality Employer, Croatia
60 hospitality workers deployed
Across waiter, cook, and housekeeping roles
Deployment completed within 90 days
Aligned with the client's seasonal manpower timeline
Zero compliance issues
All required visas and clearances completed before departure
98% retention at 6 months
Demonstrating strong worker readiness and placement quality
30 workers returned the following season
Reflecting worker satisfaction and continued client trust
Binamandiri deploys reliable workers across housekeeping, kitchen, and service roles — with structured screening, compliant mobilisation, and strong retention.
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